Privacy Policy
Update time: August, 2023
update content:
This time, the main app permissions to add a more detailed description, which can be seen in the privacy policy details content section.
Dear users:
HAYLOU terminal (referred as "HAYLOU", "We" and "Our" hereafter) knows the importance of privacy to you and will do our best to protect your privacy. Please read, understand and agree to this "Privacy Policy" (referred as the "Policy" hereafter) before submitting personal or privacy data to our product Haylou Fun.
The purpose of this policy is to help you understand the following:
1. Types of personal data we collect
2. How will we use your personal data
3. How we retain your personal data
4. How will we share your personal data
5. Our third-party providers and their services
6. How will we protect your personal data
7. Your right to process your personal information
8. How we handle children's personal data
9. How your personal data is transferred globally
10. How to update this policy
11. How to contact us
Please note that this policy only applies to consumer electronics products of HAYLOU, including data cards, computer applications, tools, software, websites and services that display or mention this policy.
This policy explains how HAYLOU handles your personal and private data, and affirms HAYLOU's commitment to protecting privacy. We recommend that you read this policy to fully understand the privacy policy of HAYLOU specific products or services.
Note: Service functionality may vary due to system versions. Some of the following services may not be supported on certain models. Please check your settings for details. Only rules relating to the services made available to you, such as information collection and use, will apply. For example, if the system version of your device doesn’t support NFC, you will not be able to activate the NFC function with your wearable smart device, and we will not collect your information and data.
1. Types of personal data we collect
1.1 The personal data we collect
Account service:
When using the account registration and login functions, the APP will collect the user's email account, password, Third party account information and registration verification code, and country code. After you have successfully registered for a Haylou account, you can use your Haylou account to log in to Haylou's applications at any time.
Account Information:
After successful registration, the user needs to actively improve the account information, so as to improve the calculation of health data, such as calories, through the user's physical information. The main collected information is: user name, avatar, gender, height, weight, and user information can also be modified after entering the app.
Activate paired device:
When pairing a device, the App obtains device information associated with the user account. The main collected information includes: device unique identifier (SN code and MAC address),Device serial number, unique identifier generated when registering an account, user ID, and location information. Among them, due to the mechanism of the Android system, location information and Bluetooth permissions must be obtained to complete the pairing of Bluetooth devices.
Health Exercise Information:
Health information: Display the health information of the device, the main information includes: heart rate data, blood oxygen, pressure, activity reminders;
Exercise information: Realize exercise data recording, the main information includes: exercise duration, exercise consumption, exercise times, exercise distance, speed, pace, number of steps, exercise type, exercise track (GPS);
Sleep information: Provide users with sleep data to view, the main information includes: total sleep time, deep water time, light sleep time, awake time, time to fall asleep, time to fall asleep, sleep score, wake up times;
Women's Health Information: Record your menstrual period by recording the length of the menstrual period, menstrual cycle, and predict the menstrual period, fertile period, ovulation day, and also record the symptoms of each menstrual period.
Personal location information: precise positioning, latitude and longitude, rough location;
Daily activity information: steps, activity consumption, exercise duration, number of activities.
Connectable Device Features and Services
Device information acquisition and display: By acquiring device information, the information is displayed on the mobile app and used to identify the source of sports health data. The main information includes: SN code, Bluetooth MAC address, device name, device type, device model, and battery level.
Message notification function: Get the phone's notification bar data (may include text messages), installed applications (Android only).
Weather service: Obtain location information through mobile phones, pull weather information and synchronize it to wearable devices for display.
Check device firmware version upgrade and update: Health will regularly upload the unique identifier of the bound device to check whether the current device has a version update. The main information includes: wearable device unique identifier SN code, MAC address.
Experience feedback:
The user actively submits the suggestion type, email address/mobile phone number, device information, mobile phone operating system version and mobile phone brand and model, and the user actively fills in the content.
Other:
Regarding APP self-start and associated start, this setting is necessary to achieve the function of message notification and call alert, it is necessary to always ensure that the software is running in the background to ensure that the phone can receive messages at any time, in order to avoid the application being killed after retreating to the background, which leads to the disconnection between the application and the wearable device affecting the normal use of the function and the protection measures taken, so the software needs to send through the Android system Broadcast to wake up the APP app for self launch or associated launch, which is necessary to achieve the product function or service. You can also turn this off in the settings section of your phone. (Android)
1.2 Device permission call
In providing services, Haylou Fun may request certain device permissions from you. The following are the permissions we may call and their corresponding function descriptions and purposes.
① Bluetooth permission: In order to connect and bind your smart wearable device, and support functions such as message synchronization.
② Networking permission: In order to judge the network environment you are in, and use some functions that require networking.
③ Location permissions: In order to provide location-based services, such as the recording and display of motion data and motion trajectories.
④ Storage permissions: In order to store local data, provide application service functions and meet content storage requirements.
⑤ Telephone permissions: In order to access your device identification code, obtain mobile phone-related attribute information, identify device and function adaptation; and provide telephone communication functions.
⑥ Camera permission: When you choose to use the avatar, watch face photo function, and scan to connect the device, you need to call the camera permission to identify the image.
⑦ Permission to read contacts and call records: In order to synchronize the caller number and contact name to the wearable device for display when using the call reminder function, you need to call your contacts and call records. (Android)
⑧ Permission to make and connect calls: In order to control the mobile phone from the wearable device to hang up the call when using the call reminder function. (Android)
⑨ Fitness permission (getting steps): In order to provide step counting and step information display functions. (Android10 and above system)
⑩ SMS permission: In order to complete the service of sending and receiving text messages in an emergency, you need to call your permission to send and receive text messages. (Android)
⑪ Floating window permission (Android version): In order to prevent the app from being killed after exiting the background, resulting in the inability to obtain the complete motion track during exercise, you need to open the floating window permission. (Android)
⑫ Permission to listen to the notification bar: When using the message notification function, you need to turn on the notification permission to get the message that appears in the notification bar, so as to remind you on the watch.
⑬ Obtain app list permission (Android version): When using the message notification function, you need to obtain the app list permission to display the apps on your phone, and turn on the notification switch for the app that needs to be reminded. (Android)
⑭ Health update permission: used to synchronize the steps of Haylou Fun to Apple Health. (iOS)
⑮ Exercise permission (getting steps): In order to provide step counting and step information display functions. (iOS)
⑯ Get sensor permission (get steps): In order to provide step counting and step information display functions. (systems below Android 10)
You can set the above permissions by going into System Settings - Apps & Permissions - Manage Permissions.
1.3 Self-launching and associated launching explanation
In order to ensure that this application is closed or background running state can be normal to achieve the message notification and call alert function, this application shall use (self-start) ability, there will be a certain frequency through the delivery of broadcasting to wake up the app app application self-start or associated start, is necessary for the implementation of the functions and services. Without your consent, there will be no associated startup.
2. How will we use your personal data
2.1 Account login:
In order to manage Haylou Fun data, we complete the account registration and login functions based on the account service. Before using the account, please make sure that you read the handling of the personal information collection, use, and sharing of the corresponding account. After logging in, we need to use your account information (nickname and avatar) and basic personal information (gender and date of birth). Use gender and date of birth to give you better exercise advice.
2.2 Device management
2.2.1 In order to manage your smart devices (including watches, body fat scales, etc.), we need to collect your device identifier (including MAC address), Device serial number, device hardware information, device usage information, basic system information and network information. The purpose of collecting such information is to establish a Bluetooth connection, manage device configuration, complete software upgrades, display data sources, and count device activation.
2.2.2 After connecting some smart devices, in order to provide more accurate data monitoring, the gender, age, height, and weight entered in the "Haylou Fun" application "My"> "Personal Information" will be synchronized to the device (such as a watch, etc.) )
2.2.3 In order to support your better use of the device, you can set the device, including functions such as watch face, screen brightness, alarm clock, and sedentary reminder. Your setting information is only stored on the device side and will not be uploaded to the cloud.
2.2.4 Some wearable devices support device payment and access card functions, and need to access NFC to read card information, and open and manage bus cards and access cards. Operator information, device hardware information, basic application information, account information, device identifiers (including IMEI/MAC address) and other information will be provided to the card issuer or service provider authorized by the card issuer, user configuration and risk control, and more For details, please refer to the service activation agreement of the corresponding card issuer.
2.2.5 If your wearable device supports the weather forecast function, we will send your location information to the weather service provider, and the user will obtain the weather information in your area and display it on the wearable device. You can check it in the device management of this application at any time Turn off the weather synchronization function to terminate the sharing.
2.2.6 Message notification function: If you turn on the right to use notifications, when you connect to your smart wearable device and turn on the watch to receive notifications, we will collect the names of the list of installed applications, and get your incoming calls, text messages, notifications, etc. Information and other information related to the notification bar message, and need to obtain the read notification permission, Bluetooth permission, and push the content of the mobile phone notification bar to the smart wearable device you are connected to via Bluetooth. Relevant operations are implemented locally on the device, and are only for the notification function you need. Information will not be stored, modified, uploaded or used for other purposes.
If you don't want personal information communication smart devices, you can unbind them through "My Device".
2.3 Data management
2.3.1 In order to manage your personal data and improve the accuracy of sports data, we need to collect your personal data, including gender, date of birth, height, weight, hobbies, etc. You can go to "My"> "Personal Information" to fill in or modify. Failure to provide such information will affect the accuracy of exercise data calculations, but it will not affect your local use of personal data management functions.
2.3.2 Sports data management
In order to record, back up and manage your exercise data, we need to collect your location information, exercise track, exercise type, exercise duration, steps, distance, and calorie data. Sports types include running, cycling, walking, climbing, etc. The purpose of collecting such information is to record and count your daily exercise data and trajectory, and to provide you with a wealth of exercise services.
If you do not provide this information, you will not be able to provide cloud measurement and storage of exercise data. When you uninstall the application or change your phone, your exercise data will be lost, but this does not affect your local use of the exercise data recording function.
2.3.3 Health Data Management
In order to manage your health data and display your related data, we need to collect your sleep, heart rate, blood oxygen, weight and other data. Heart rate data includes exercise heart rate and daily heart rate. The purpose of collecting such information is to measure, record, display and count health-related data and provide you with a wealth of health services.
If you do not provide this information, you will not be able to provide cloud storage of health data. When you uninstall the application or change your phone, your health data will be lost, but this does not affect your local use of the health data recording function.
2.4 User experience improvement service
When there is a problem in the application, you can give us feedback through the "experience feedback" interface. You need to enter your problem description and contact information, and upload the system log (including the device system log). The log may contain your personal information. In order for us to solve the problem as soon as possible, we also need basic information about the mobile phone system. The logs and contact information you upload are only used to communicate and locate problems, and will be automatically deleted after the data storage period expires. If you do not provide such information, the developer may not be able to solve the problem you encountered, but this will not affect your use of other functions of the service.
2.5 Advertising services
After obtaining your consent, we will display personalised advertisements to you and process the relevant information. In the process of presenting you with personalised advertisements, we will ensure the security of personal information.
The following relevant information may be used to serve you with advertisements.
l Device and usage information
When displaying advertisements to you, we collect the following information: device identifier (OAID), device information (device make, model), network information (network connection status, IP information, Wi-Fi information), Haylou account information.
l Advertising interaction information
A record of your interaction with the advertisements placed by the service, such as exposure, clicks and other information.